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HYDE HEATING AND COOLING PTY LTD
Address: 6/4 Merino st, Capel Sound, 3940
Phone: 1300 374 344
Email: sales@hydeheatcool.com.au
ABN: 70 349 770 365

FAQ’s

Commonly Asked Questions about Air Conditioners

1. Remote control of the air conditioning unit is limited to a distance of eight meters in most models. If you stand further away, the air conditioner may not pick up your command. Simply stand closer to the unit.

2. The remote control may have dead batteries. Replace them or ask for help from someone in store.

3. Obstacles may prevent passage of infrared light from the remote control to the signal receiver window on the internal block. Wipe the remote control with a special napkin for electronic devices (available in specialised stores).

4. Perhaps you just clicked the wrong button. It is useful to remember that mode selection is done with the Mode button. The fan (on/off) is controlled with the Fan button, and the timer can be set with the Timer. The remote control also has a swing button and a Sleep mode button.

5. Mechanical damage, moisture and overheating of the device can also cause damage. Treat the remote control as outlined in the instruction manual. In case of damage, contact the technical support service of the company from which you purchased the equipment.

1. Remote control of the air conditioning unit is limited to a distance of eight meters in most models. If you stand further away, the air conditioner may not pick up your command. Simply stand closer to the unit.

2. The remote control may have dead batteries. Replace them or ask for help from someone in store.

3. Obstacles may prevent passage of infrared light from the remote control to the signal receiver window on the internal block. Wipe the remote control with a special napkin for electronic devices (available in specialised stores).

4. Perhaps you just clicked the wrong button. It is useful to remember that mode selection is done with the Mode button. The fan (on/off) is controlled with the Fan button, and the timer can be set with the Timer. The remote control also has a swing button and a Sleep mode button.

5. Mechanical damage, moisture and overheating of the device can also cause damage. Treat the remote control as outlined in the instruction manual. In case of damage, contact the technical support service of the company from which you purchased the equipment.

1. Remote control of the air conditioning unit is limited to a distance of eight meters in most models. If you stand further away, the air conditioner may not pick up your command. Simply stand closer to the unit.

2. The remote control may have dead batteries. Replace them or ask for help from someone in store.

3. Obstacles may prevent passage of infrared light from the remote control to the signal receiver window on the internal block. Wipe the remote control with a special napkin for electronic devices (available in specialised stores).

4. Perhaps you just clicked the wrong button. It is useful to remember that mode selection is done with the Mode button. The fan (on/off) is controlled with the Fan button, and the timer can be set with the Timer. The remote control also has a swing button and a Sleep mode button.

5. Mechanical damage, moisture and overheating of the device can also cause damage. Treat the remote control as outlined in the instruction manual. In case of damage, contact the technical support service of the company from which you purchased the equipment.

1. Remote control of the air conditioning unit is limited to a distance of eight meters in most models. If you stand further away, the air conditioner may not pick up your command. Simply stand closer to the unit.

2. The remote control may have dead batteries. Replace them or ask for help from someone in store.

3. Obstacles may prevent passage of infrared light from the remote control to the signal receiver window on the internal block. Wipe the remote control with a special napkin for electronic devices (available in specialised stores).

4. Perhaps you just clicked the wrong button. It is useful to remember that mode selection is done with the Mode button. The fan (on/off) is controlled with the Fan button, and the timer can be set with the Timer. The remote control also has a swing button and a Sleep mode button.

5. Mechanical damage, moisture and overheating of the device can also cause damage. Treat the remote control as outlined in the instruction manual. In case of damage, contact the technical support service of the company from which you purchased the equipment.

1. Remote control of the air conditioning unit is limited to a distance of eight meters in most models. If you stand further away, the air conditioner may not pick up your command. Simply stand closer to the unit.

2. The remote control may have dead batteries. Replace them or ask for help from someone in store.

3. Obstacles may prevent passage of infrared light from the remote control to the signal receiver window on the internal block. Wipe the remote control with a special napkin for electronic devices (available in specialised stores).

4. Perhaps you just clicked the wrong button. It is useful to remember that mode selection is done with the Mode button. The fan (on/off) is controlled with the Fan button, and the timer can be set with the Timer. The remote control also has a swing button and a Sleep mode button.

5. Mechanical damage, moisture and overheating of the device can also cause damage. Treat the remote control as outlined in the instruction manual. In case of damage, contact the technical support service of the company from which you purchased the equipment.